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Telehealth Addiction Treatment in Salem, NH

All program levels available virtually — PHP, IOP, and OP via secure video. Access the same evidence-based treatment from anywhere, with flexible hybrid in-person and virtual options.

HIPAA Compliant
Dual NH/MA Licensed
Secure Video Platform
“I was nervous about virtual treatment, but it felt just as personal as being there in person. The connection was real.”
— [Telehealth client testimonial placeholder]
What Clients Say About Telehealth

“Being able to attend treatment from home changed everything. I got the same quality of care without the commute, and the virtual groups were just as powerful as in-person. Trailhead made it seamless.”

[Telehealth client testimonial placeholder] — Google Review

Telehealth Program Details
Three Pillars of Virtual Care

Our telehealth program delivers the same evidence-based treatment through a HIPAA-compliant video platform. Access PHP, IOP, or OP programming from anywhere — with the option to go hybrid whenever you choose.

[Virtual session screenshot]
Pillar One

HIPAA-Compliant Video Platform

Every telehealth session runs on a secure, HIPAA-compliant video platform designed for behavioral health. End-to-end encryption protects your privacy while delivering a seamless experience — group therapy, individual sessions, and psychoeducation all happen in real time with the same clinical team you'd meet in person.

Our tech support team helps you get set up before your first session, troubleshoots any issues, and ensures your connection stays strong throughout treatment. All you need is a private space, a computer or tablet, and a stable internet connection.

End-to-End Encryption HIPAA Compliant Tech Support HD Video
[Virtual group therapy photo]
Pillar Two

Same Programming, Virtual Delivery

Telehealth clients receive the exact same clinical programming as in-person clients. Weekly individual therapy, daily evidence-based group sessions drawing from CBT, DBT, and ACT, psychoeducation, and case management — all delivered by the same licensed clinicians. Virtual NP consultations provide medication evaluation and ongoing management without requiring an office visit.

Family members participate through virtual family therapy sessions and monthly Zoom support groups. Digital resources — worksheets, recovery tools, and educational materials — are shared through our secure client portal between sessions.

CBT DBT ACT Virtual NP Digital Resources
[Hybrid treatment photo]
Pillar Three

Hybrid Flexibility

Our telehealth program isn't all-or-nothing. The hybrid option lets you mix virtual and in-person sessions based on your needs, schedule, and comfort level. Attend group therapy virtually on days when commuting is difficult, then come in person for individual sessions or community activities. The flexibility is built into the program from day one.

Whether you're managing work obligations, childcare, transportation challenges, or simply prefer the convenience of virtual care, our hybrid model adapts to your life — not the other way around.

Hybrid Option Flexible Scheduling In-Person Available Client Choice
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At a Glance

Telehealth Quick Facts

Available for all program levels: PHP, IOP, and OP. Our secure, HIPAA-compliant platform supports individual therapy, group sessions, NP consultations, and family therapy — all virtually. The hybrid option lets you blend virtual and in-person care at any time. We're licensed in both New Hampshire and Massachusetts, so clients across both states can access our telehealth programming.

PHP / IOP / OP Secure Platform Hybrid Option NH & MA Coverage
Why Choose Telehealth
11 Reasons to Choose Virtual Treatment
1

All Program Levels Available Virtually

Access PHP, IOP, or OP through telehealth. Every program level is available virtually, so your care level matches your clinical needs — not your location.

2

Hybrid Option at Any Time

Mix virtual and in-person sessions whenever you want. Come in for individual therapy one day, attend group virtually the next. Complete flexibility, zero commitment required.

3

Same Clinical Team

Telehealth clients work with the same licensed therapists, counselors, and case managers as in-person clients. No separate "virtual team" — your clinicians know you.

4

No Transportation Barriers

Eliminate commute time, gas costs, and weather concerns. All you need is a private space and an internet connection to access world-class treatment.

5

HIPAA-Compliant & Secure

End-to-end encrypted video sessions on a platform built specifically for behavioral health. Your privacy and confidentiality are never compromised.

6

Virtual Nurse Practitioner Consultations

Medication evaluation and management happen via secure video. No need to visit the office for prescriber appointments — your NP meets you virtually.

7

Same Evidence-Based Programming

CBT, DBT, ACT, individual therapy, psychoeducation, and case management — identical curriculum whether you attend in person or online.

8

Scheduling Flexibility

Morning, afternoon, or evening sessions available. Build your virtual treatment schedule around work, family, and other obligations.

9

Dual State Coverage

Licensed in both New Hampshire and Massachusetts. Clients across both states can access our full telehealth programming without crossing state lines.

10

Dedicated Tech Support

Our support team helps you set up before your first session and is available throughout treatment to troubleshoot any technical issues quickly.

11

Seamless Transitions

Move between virtual and in-person care as your needs change. Step up, step down, or switch modalities with zero disruption to your treatment plan.

Results That Matter
Telehealth Treatment Outcomes
86% rate

Session Engagement Rate

91% rating

Client Satisfaction

2 states

States Covered (NH & MA)

100% same

Same Programming as In-Person

Your Virtual Experience
How Virtual Treatment Works
[Tech setup illustration]
“We make tech easy”

Step 1: Get Set Up

Our tech support team walks you through the platform before your first session. We test your video, audio, and internet connection — and provide troubleshooting support so you feel confident from day one.

[Virtual group session illustration]
“Real connection, online”

Step 2: Join Sessions

Log in from any private space for group therapy, individual sessions, psychoeducation, and NP consultations. Same clinical team, same curriculum, same accountability — delivered through secure video.

[Digital resources illustration]
“Support between sessions”

Step 3: Stay Connected

Access digital recovery resources, worksheets, and educational materials through our secure client portal. Case management, family therapy, and alumni connections all happen virtually between scheduled sessions.

[Hybrid treatment illustration]
“Best of both worlds”

Step 4: Go Hybrid

Ready to come in person? Mix virtual and on-site sessions at any time. Attend community activities, meet your team face to face, or simply enjoy the flexibility of choosing how you show up each day.

Your Telehealth Journey
Four Phases of Virtual Recovery
Phase One

Virtual Onboarding

Your telehealth journey begins with a virtual clinical assessment and a secure video meeting with our Nurse Practitioner. Our tech support team helps you get set up on the platform, tests your connection, and walks you through everything you need to know. Together with your assigned therapist and case manager, you'll develop a personalized treatment plan that works within the virtual format — addressing both substance use and any co-occurring mental health conditions.

Phase Two

Active Treatment

With your treatment plan in place, you'll enter the core of virtual programming. Daily group sessions build your toolkit through CBT, DBT, and ACT — all conducted via secure video with the same clinical team that serves in-person clients. Weekly individual therapy goes deeper into your personal story. Between sessions, digital resources, worksheets, and psychoeducation materials are available through your secure client portal.

Virtual NP consultations handle medication evaluation and management without requiring an office visit. Family members participate through virtual family therapy sessions and monthly Zoom support groups. The experience mirrors in-person care — with the added convenience of attending from wherever you are.

Phase Three

Integration & Hybrid

As your confidence grows, you may choose to integrate in-person elements into your treatment. The hybrid option lets you attend community activities, sober events, or individual sessions on site while continuing group therapy virtually. This phase is about applying recovery skills in real-world settings — whether that means managing stress at home, navigating relationships, or building healthy routines with the support of your virtual care team.

Phase Four

Transition & Continued Access

Before completing telehealth treatment, your care team coordinates your next steps. Whether you're stepping down from PHP to virtual IOP, transitioning to in-person care, or moving to outpatient maintenance, the plan is built around your progress and preferences. Alumni network access, ongoing virtual check-ins, and external referrals ensure you're never without support. Telehealth remains available as a continued access point even after your primary treatment ends.

Getting Started
Start Telehealth in 24–48 Hours

From your first call to your first virtual session — we move fast because recovery can't wait.

Contact & Verify Insurance

Call us at (857) 312-1697. Our admissions team will verify your telehealth insurance coverage in minutes and answer any questions about virtual programming. We accept Anthem BCBS, Point 32, Tricare, Uprise Health, and WellSense NH Medicaid.

Virtual Clinical Assessment

A comprehensive evaluation conducted via secure video and reviewed by licensed clinical staff. We assess substance use history, mental health, medical needs, and personal goals to build your individualized telehealth treatment plan.

Tech Setup & Orientation

Our tech support team helps you get connected to the platform, tests your video and audio, and walks you through the virtual experience. You'll be assigned a primary therapist and case manager and introduced to your treatment group.

Begin Virtual Programming

Start telehealth therapy within 24–48 hours of your first call. You'll enter virtual group sessions, meet with the NP via video, and begin building the skills that will carry your recovery forward — all from the comfort of your own space.

Start Telehealth Treatment Today

Take the first step from wherever you are. Our admissions team is ready to help.

Meet Your Team
The People Behind Your Recovery
[Photo]

[Clinical Director]

Clinical Director
“Virtual care doesn't mean distant care. The therapeutic relationship is just as strong online.”

Licensed clinical professional with extensive experience in substance use treatment and co-occurring mental health disorders. Oversees all clinical programming including telehealth delivery, treatment plan development, and staff training. Ensures virtual care meets the same rigorous standards as in-person treatment.

[Photo]

[Lead Therapist]

Lead Therapist, LMHC
“The screen disappears five minutes into session. What remains is real human connection.”

Licensed Mental Health Counselor specializing in CBT, DBT, and trauma-informed care. Leads both virtual and in-person individual therapy sessions and supervises group therapy programming. Skilled at building therapeutic rapport through video — clients consistently rate virtual sessions as highly as in-person.

[Photo]

[Case Manager]

Case Manager
“Recovery is about building a life, and telehealth removes the barriers to getting started.”

Behavioral health professional focused on the practical side of recovery — life skills, employment support, housing coordination, and aftercare planning. Coordinates virtual case management sessions and ensures telehealth clients receive the same comprehensive support as those attending in person.

Common Questions
Telehealth FAQs
You'll need a computer, tablet, or smartphone with a camera and microphone, plus a stable internet connection. A private, quiet space is also required for confidentiality. Our tech support team will help you test your setup before your first session and troubleshoot any issues throughout treatment.
Research consistently shows that telehealth addiction treatment produces comparable outcomes to in-person care. Our telehealth clients receive the exact same clinical programming, the same licensed clinicians, and the same evidence-based therapies (CBT, DBT, ACT). Client satisfaction ratings for virtual sessions are on par with in-person — and engagement rates often exceed them because telehealth removes transportation and scheduling barriers.
Absolutely. Our hybrid model lets you mix virtual and in-person sessions at any time. You might attend group therapy virtually during the week and come in person for individual therapy or community activities. There's no commitment required — you can adjust your format session by session based on your needs and schedule.
Yes. Most major insurance plans cover telehealth for substance use and mental health treatment at the same rates as in-person care. We're in-network with Anthem BCBS, Point 32 (Harvard Pilgrim + Tufts), Tricare, Uprise Health, and WellSense NH Medicaid. We verify your telehealth benefits before admission so there are no surprises. Call (857) 312-1697 to check your coverage.
Virtual group therapy runs on our secure video platform with small groups, just like in-person sessions. Each participant has their camera on in a private space. Our clinicians are skilled at facilitating engaging, interactive group discussions online — using breakout rooms, shared screens, and structured exercises to keep sessions dynamic. Clients consistently report that virtual groups feel just as connected and impactful as being in the same room.
Yes. Our Nurse Practitioner conducts medication evaluations and ongoing management via secure video consultations. Prescriptions for medications like Suboxone, Vivitrol, and other MAT options can be managed virtually, with follow-up appointments scheduled as part of your telehealth treatment plan. Some medications may require an initial in-person visit depending on state regulations.
Our dedicated tech support team is available during all session hours. If you experience connectivity issues, audio/video problems, or any platform difficulties, you can reach support immediately. In most cases, issues are resolved within minutes. If a session is disrupted, your clinician will reconnect with you or reschedule promptly so you don't miss treatment time.
You need to be located in either New Hampshire or Massachusetts during your telehealth sessions, as we're licensed in both states. You don't need to live near our Salem, NH facility — that's the beauty of telehealth. Clients from anywhere in NH or MA can access our full programming virtually.
Our platform is fully HIPAA-compliant with end-to-end encryption for all video, audio, and data transmission. Sessions are not recorded unless explicitly authorized. The platform is built specifically for behavioral health — not a generic video tool — and meets all federal and state privacy requirements for substance use treatment. Your confidentiality is protected at every level.
Yes. Individual family therapy sessions are conducted via secure video and coordinated with your primary therapist. Monthly family support groups also run via Zoom, covering codependency, family systems, and substance use education. These are open to any family member 18+, including families of past clients. Telehealth actually makes family involvement easier since loved ones can join from anywhere in NH or MA.
Telehealth Insurance Coverage
We Work With Your Plan

Don't see your plan? Call us — most insurers cover telehealth at the same rate as in-person care.

Verify Your Coverage
What We Treat
Conditions Treated via Telehealth

Substance Use Disorders

Our telehealth program treats a full range of substance use disorders including alcohol, opioids, heroin, fentanyl, cocaine, methamphetamine, benzodiazepines, marijuana, kratom, and prescription drug abuse. We also address less common dependencies including synthetic drugs, hallucinogens, inhalants, stimulants, barbiturates, and MDMA. The clinical framework is identical to in-person care — adapted for secure virtual delivery.

Co-Occurring Mental Health

Many telehealth clients come to us with more than just a substance use disorder. We treat co-occurring anxiety, depression, PTSD, bipolar disorder, OCD, panic disorders, trauma, and self-harm behaviors. Our dual-diagnosis approach ensures both conditions are addressed simultaneously through virtual individual therapy, group sessions, and NP-managed medication — because treating one without the other rarely leads to lasting recovery.

Location
Serving NH & MA Virtually

Trailhead Treatment Center's telehealth program is available to anyone located in New Hampshire or Massachusetts. Our Salem, NH facility serves as home base for both in-person and virtual programming — with the hybrid option available for clients who want to blend both modalities.

Trailhead Treatment Center
103 Stiles Rd, Suites 1 & 2
Salem, NH 03079
(857) 312-1697
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Start Virtual Treatment Today

Call now to speak with our admissions team. Same-day virtual assessments available.