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Telehealth Addiction Treatment

Telehealth Addiction Treatment

HIPAA-compliant virtual treatment for all levels of care — PHP, IOP, and outpatient — serving New Hampshire and Massachusetts. Same evidence-based therapies, delivered from wherever you are.

All
Levels Virtual
HIPAA
Compliant
Hybrid
Options
NH+MA
Dual State
HIPAA Compliant JCAHO Accredited NH + MA Licensed LGBTQ+ Affirming Dual Diagnosis
Stories

Voices From the Trail

Virtual Programs

How Telehealth Works

Virtual PHP

Full-Day Intensive Care, From Home

Our virtual Partial Hospitalization Program delivers the same intensive daily structure as in-person PHP — 9 AM to 3:30 PM, Monday through Friday — through HIPAA-compliant video conferencing. Daily skills groups in DBT, ACT, and CBT. Individual therapy weekly. NP medication management via secure telehealth visits.

You get the same clinical rigor without the commute. Flexible scheduling lets you mix morning, afternoon, or evening sessions based on your needs. Hybrid options are available if you want to attend some sessions in-person at our Salem facility.

Virtual PHPFull-Day StructureHIPAA VideoHybrid AvailableFlexible Scheduling
Virtual IOP & Outpatient

Step-Down Care Without Leaving Home

Intensive Outpatient and standard Outpatient programs run entirely via telehealth — 3 to 3.5 hours per session, with morning, afternoon, and evening tracks available. Evening IOP (6-9 PM, Mon-Thu) is designed specifically for working professionals who need intensive support without sacrificing careers.

Every virtual session includes the same evidence-based group therapy, individual counseling, and medication management as our in-person programs. Your treatment plan adapts as you progress, with seamless step-downs between levels of care.

Virtual IOPEvening TrackOutpatientWorking ProfessionalsSeamless Step-Down
Technology & Security

HIPAA-Compliant Platform

All telehealth sessions run on a HIPAA-compliant, encrypted video platform — no downloads required. You connect from any device with a camera and internet: laptop, tablet, or smartphone. Our IT team provides setup support before your first session so technology never becomes a barrier.

End-to-end encryption protects every session. Screen sharing enables interactive worksheets and psychoeducation materials. Breakout rooms allow small-group exercises within larger sessions. Your privacy is protected by the same standards as in-person care.

HIPAA EncryptedNo DownloadsAny DeviceIT SupportBreakout Rooms
What's Included

Same Programming, Virtual Delivery

Every element of in-person treatment translates to telehealth: daily DBT and ACT skills groups, weekly individual therapy with a licensed clinician, CBT-based relapse prevention, psychoeducation, and motivational groups. Your choice of 12-Step, SMART Recovery, Dharma Recovery, or a personalized blend.

Virtual medication management with our Nurse Practitioner — including MAT with Suboxone or Vivitrol when clinically appropriate. Family therapy sessions via video. Monthly Zoom family support groups. Case management for housing, employment, and legal coordination — all delivered remotely.

DBT & ACT GroupsIndividual TherapyVirtual MATFamily TherapyCase Management
Who It's For

Telehealth Is Right for You If

You live too far from our Salem facility for daily commutes. You have transportation barriers. You're a working professional who needs evening or flexible scheduling. You have childcare responsibilities. You're immunocompromised or have mobility limitations. You're stepping down from residential and want to return home while maintaining intensive care.

Telehealth also serves clients across New Hampshire and Massachusetts — our dual state licensing means you can access treatment from anywhere in either state. If you're unsure whether virtual or in-person is right for you, our clinical team will help you decide during your initial assessment.

Remote ClientsWorking ProfessionalsTransportation BarriersNH & MA ResidentsFlexible Access
Why Telehealth

Advantages of Virtual Treatment

1

All Levels Virtual

PHP, IOP, and outpatient — every program level available through HIPAA-compliant telehealth.

2

HIPAA Compliant

End-to-end encrypted video platform with the same privacy protections as in-person treatment.

3

Hybrid Flexibility

Mix virtual and in-person sessions based on your preferences — switch day to day as needed.

4

No Transportation

Eliminate commute time and travel barriers — connect from your laptop, tablet, or phone.

5

Same Therapies

DBT, ACT, CBT, relapse prevention, and psychoeducation — identical clinical programming delivered virtually.

6

Dual State Coverage

Licensed in both NH and MA — access treatment from anywhere in either state without relocating.

7

Evening Sessions

Virtual IOP evening track (6-9 PM) designed for working professionals who can't attend daytime sessions.

8

Virtual Med Management

NP medication evaluations and ongoing MAT management via secure video — no office visit required.

9

Family Video Sessions

Family therapy and monthly support groups via video — your loved ones participate from anywhere.

10

Recover at Home

Stay in your environment, maintain your routines, and apply skills in real-time to your daily life.

11

Same Clinical Team

The same licensed therapists, NPs, and case managers who deliver in-person care — no separate virtual staff.

By the Numbers

Virtual Care Commitments

All
Levels Available
2
States Served (NH + MA)
Hybrid
Virtual + In-Person
12:1
Counselor Caseloads
Virtual Day

A Day in Telehealth

Your Virtual Journey

The Trail Forward

1

Virtual Assessment

Your first session is a comprehensive clinical assessment via secure video. Our team evaluates your needs, history, and goals. Within 24 hours, you'll meet virtually with our NP for medication evaluation. No office visit needed.

2

Platform Setup & Start

Our IT team walks you through the video platform, tests your connection, and ensures you're comfortable with the technology. You're assigned to your virtual groups and your first full treatment day is scheduled.

3

Active Virtual Treatment

Daily virtual skills groups, weekly individual therapy, NP medication management, and peer support — all from home. You apply recovery skills in your real environment in real time, with hybrid in-person options if desired.

4

Transition & Continuing Care

Step down seamlessly from virtual PHP to virtual IOP to outpatient — without changing platforms or clinicians. Your case manager coordinates external resources and enrolls you in our alumni program.

Getting Started

Start Telehealth in 24–48 Hours

Call & Verify Insurance

Call (857) 312-1697. Our admissions team verifies your insurance and confirms telehealth eligibility — no judgment, no pressure. Most clients have coverage confirmed within minutes.

1
2

Virtual Clinical Assessment

A comprehensive video evaluation by licensed clinicians determines your level of care — PHP, IOP, or outpatient — and builds your personalized virtual treatment plan.

Platform Setup & Orientation

Our IT team helps you set up the video platform, tests your connection, and walks you through the virtual experience. Meet your therapist and case manager via video before your first full day.

3
4

Begin Virtual Treatment

Start telehealth sessions within 24-48 hours of your first call. Log in from anywhere in NH or MA. Your new season of virtual recovery begins.

Start Virtual Treatment Today

Recovery is one video call away. Verify your insurance and start telehealth treatment within 24-48 hours.

Your Team

The Same Team, Virtually

[Clinical Director]

LCMHC, CCTP

Oversees all clinical operations including telehealth programming. Ensures virtual care meets the same standards as in-person treatment through evidence-based practice and individualized planning.

[Lead Therapist]

LADC, Master's Level

Leads virtual group therapy and individual sessions. Over a decade in recovery care, specializing in CBT, DBT, and relapse prevention delivered through telehealth.

[Case Manager]

5+ Years Behavioral Health

Coordinates remote case management — employment support, housing resources, court paperwork, and community connections — all via phone and video. Five-plus years helping people rebuild.

FAQ

Telehealth Questions

Research consistently shows that telehealth addiction treatment produces comparable outcomes to in-person care. Our virtual programs deliver the same evidence-based therapies — DBT, CBT, ACT — with the same licensed clinicians. Many clients find that recovering in their home environment helps them apply skills in real-time to daily life.

Any device with a camera, microphone, and internet connection — laptop, tablet, or smartphone. No special software downloads required. Our IT team provides a setup walkthrough before your first session to test your connection and troubleshoot any issues.

Yes. All sessions run on a HIPAA-compliant, end-to-end encrypted video platform. Your privacy is protected by the same federal standards as in-person healthcare. We never use consumer video apps like Zoom or FaceTime for clinical sessions.

Absolutely. Our hybrid model lets you attend some sessions virtually and others in-person at our Salem, NH facility. You can switch day to day based on your schedule, transportation, or personal preference. Your treatment team helps you find the right balance.

All levels — Partial Hospitalization (PHP), Intensive Outpatient (IOP), and standard Outpatient — are available through telehealth. This includes morning, afternoon, and evening scheduling options across all program levels.

Yes. Our Nurse Practitioner conducts medication evaluations and ongoing management via secure video — including MAT with Suboxone or Vivitrol when clinically appropriate. Prescriptions are sent electronically to your local pharmacy.

Most insurance plans cover telehealth addiction treatment at the same rate as in-person care. We accept Anthem BCBS, Point 32 (Harvard Pilgrim + Tufts), Tricare, Uprise Health, and WellSense NH Medicaid. Call (857) 312-1697 for a free verification.

Yes. Family therapy sessions are conducted via video, making it easier for loved ones to participate regardless of location. We also host monthly family support groups via Zoom — open to any family member 18+, covering codependency and how to support recovery.

No. We're licensed in both New Hampshire and Massachusetts, so you can access telehealth treatment from anywhere in either state. This dual licensing means broader access for clients throughout the region.

Most clients begin virtual treatment within 24-48 hours of their first call. Insurance verification takes minutes, the clinical assessment can be done via video, and platform setup is quick. There's no waiting for an in-person appointment to get started.

Coverage

Telehealth Insurance Coverage

Anthem BCBS Point 32 Health Tricare Uprise Health WellSense NH

Verify Your Coverage

Takes less than a minute. Completely confidential.

HIPAA protected. No obligation. Self-pay and financial assistance available.

What We Treat

Conditions Treated via Telehealth

Alcohol Addiction Opioid Use Disorder Heroin Addiction Cocaine & Stimulants Benzodiazepine Abuse Prescription Drug Abuse Methamphetamine Marijuana Dependency Kratom & Synthetics Polysubstance Use
Depression Generalized Anxiety PTSD & Complex Trauma Bipolar Disorder Panic Disorders OCD Adjustment Disorder Self-Harm Behaviors
Location

Find Us

Trailhead Treatment Center
103 Stiles Rd, Suites 1 & 2
Salem, NH 03079

Phone: (857) 312-1697
Hours: Mon–Thu 9am–9pm, Fri 9am–5pm
Salem NH Nashua Manchester Concord Derry Haverhill MA Lawrence MA Lowell MA
Map placeholder — 103 Stiles Rd, Salem NH

Start Virtual Treatment Today

Recovery is one video call away. Call now or verify your insurance — telehealth treatment can begin within 24-48 hours.

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