All levels of care — PHP, IOP, and Outpatient — available virtually through our HIPAA-compliant telehealth platform. Hybrid options let you blend in-person and online sessions, serving clients across New Hampshire and Massachusetts.
"I live over an hour from Salem, and telehealth made it possible to get the same quality treatment without the commute. The virtual groups felt just as connected as being in the room."
"As a working parent, driving to sessions every day wasn't realistic. Virtual IOP let me get the help I needed without sacrificing time with my kids or my job."
"I was nervous about therapy over video, but the therapists made it feel personal. The hybrid option let me come in when I wanted to and stay home when I needed to."
Every level of outpatient treatment — delivered through our secure, HIPAA-compliant video platform. Same clinical team, same evidence-based therapies, from wherever you are in New Hampshire or Massachusetts.
Every level of care at Trailhead is available virtually. Virtual PHP delivers full-day structured programming from home — group therapy, individual sessions, and psychoeducation through our secure video platform. Virtual IOP offers the same intensive outpatient experience with morning, afternoon, or evening tracks so you can maintain work and family obligations.
Virtual Outpatient provides ongoing individual therapy and medication management for clients stepping down from higher levels of care or beginning with flexible support. Hybrid options let you blend in-person and virtual sessions on any given day — attend from the facility when you want the in-person connection, and log in from home when life requires it.
Our telehealth platform is fully HIPAA-compliant, using end-to-end encrypted video conferencing that protects your privacy at every step. You can join sessions from any device — laptop, tablet, or smartphone — with nothing to install beyond a standard web browser. The technology is designed to be simple, reliable, and accessible.
Before your first session, our team walks you through a brief tech check to ensure your connection, audio, and video are working smoothly. If you ever experience technical issues during a session, our support staff is available immediately to troubleshoot so your treatment isn't interrupted.
Virtual clients receive the same comprehensive programming as in-person clients. Group therapy sessions cover DBT skills, CBT, ACT, relapse prevention, and psychoeducation — all facilitated live by licensed clinicians, not pre-recorded content. Weekly individual therapy gives you dedicated one-on-one time with your therapist to work through your unique challenges.
Medication management with our Nurse Practitioner is conducted via secure video — initial evaluations, ongoing adjustments, and prescription coordination all happen virtually. Family therapy sessions bring your loved ones into the process from anywhere, and virtual family support groups meet monthly via Zoom.
Telehealth is ideal for clients who live far from our Salem facility, those with transportation barriers, working professionals who can't take time away from their careers, and anyone in rural areas of New Hampshire or Massachusetts where in-person treatment options are limited. Parents and caregivers who can't leave home for hours each day find virtual treatment life-changing.
It's also the right fit for clients who feel more comfortable opening up from the privacy of their own space, those with physical disabilities or chronic health conditions that make travel difficult, and anyone who simply wants the flexibility to attend from wherever they are. Our clinical team ensures the quality of care is identical regardless of how you connect.
These aren't just statistics — they're commitments to the people who log in every day.
It starts with a phone call and a secure video session. Our clinical team conducts a comprehensive assessment to understand your unique needs, history, and goals — all from the comfort of your own space. We'll walk you through the technology, test your connection, and within 24 hours of enrollment, you'll meet virtually with our Nurse Practitioner for a medical evaluation and medication plan tailored specifically to you.
Your personalized treatment plan is built, your schedule is set, and you log in for your first session. Whether you're joining virtual PHP, IOP, or outpatient, you'll meet your therapist and your group — real people in real time, not pre-recorded videos. The technology fades into the background as the work begins.
Daily or weekly sessions become your rhythm. Group therapy, individual therapy, skills workshops, and med management all happen through secure video. Family sessions bring your loved ones into the process from wherever they are. You'll build the same coping strategies, emotional regulation skills, and recovery tools as in-person clients — because the clinical approach is identical.
As you progress, your clinical team coordinates your step-down — from virtual PHP to IOP, from IOP to outpatient, or to external providers. You'll be connected with ongoing resources, enrolled in our alumni program, and supported by a community that extends far beyond a video screen. Your chapter at Trailhead may evolve, but the connection continues.
Call (857) 312-1697. Our admissions team verifies your insurance and confirms telehealth eligibility — all over the phone, no visit needed.
A comprehensive clinical evaluation via secure video determines your level of care and builds your personalized virtual treatment plan.
We walk you through the platform, test your connection, and introduce you to your therapist and care team — all before your first session.
Start virtual treatment within 24-48 hours of your first call. Log in from home and begin your recovery journey immediately.
Recovery doesn't require a commute. Call today or verify your insurance — virtual sessions can begin in 24-48 hours.
Oversees all clinical operations and treatment planning. Brings years of experience in trauma-informed care and a deep commitment to evidence-based practice.
Over a decade of experience guiding individuals through recovery. Specializes in CBT, DBT, and relapse prevention with a compassionate, personalized approach.
Your advocate for life beyond treatment — from employment support and housing to court paperwork and community resources. Five-plus years helping people rebuild.
A device with a camera and microphone (laptop, tablet, or smartphone) and a stable internet connection. Our platform runs in a standard web browser — no special software to install. We do a tech check before your first session to make sure everything works smoothly.
Yes. Research consistently shows that telehealth addiction treatment produces outcomes comparable to in-person care. You receive the same therapists, same evidence-based therapies (CBT, DBT, ACT), same group and individual sessions, and same medication management — delivered through secure video.
All outpatient levels — Partial Hospitalization (PHP), Intensive Outpatient (IOP), and standard Outpatient — are available through our telehealth platform. You can also choose a hybrid model that blends virtual and in-person sessions.
Absolutely. Our platform uses end-to-end encryption and meets all HIPAA requirements for protected health information. Your sessions are private, secure, and never recorded without explicit consent.
Yes. Our hybrid option lets you attend in-person at our Salem facility on some days and virtually on others — you can decide day by day based on your schedule and preferences. Many clients start virtually and add in-person sessions as they become comfortable.
Yes. Most insurance plans that cover in-person treatment also cover telehealth services. We accept Anthem BCBS, Point 32 (Harvard Pilgrim + Tufts), Tricare, Uprise Health, and WellSense NH Medicaid for virtual sessions. Call (857) 312-1697 for a free verification.
Virtual groups are facilitated live by licensed clinicians with the same structure as in-person groups. You'll see and interact with other group members in real time. Breakout rooms, screen sharing for psychoeducation, and interactive exercises keep sessions engaging and effective.
Yes. Our Nurse Practitioner conducts initial evaluations, ongoing medication adjustments, and prescription coordination all via secure video. Prescriptions are sent electronically to your preferred pharmacy.
Our support staff is available during all session hours to troubleshoot technical issues immediately. If your video drops, we can continue by phone while resolving the connection. We also provide a pre-session tech check to minimize issues before they happen.
We serve clients in both New Hampshire and Massachusetts. As long as you reside in either state, you're eligible for our telehealth programs. Our dual-state licensing allows us to treat clients across both states virtually.
Most insurance plans that cover in-person treatment also cover telehealth services. We accept most major providers and offer affordable self-pay options. Scholarship foundations and financial assistance available for those who qualify. Our admissions team handles all the paperwork.
Takes less than a minute. Completely confidential.
HIPAA protected. No obligation.
You don't have to do this alone. Call today — virtual treatment can start within 24-48 hours.
