Starting treatment can feel like staring at a blank page. Our admissions team is here to help you write the first line. Most clients begin within 24-48 hours of their first call.
From that very first phone call to your first day of treatment, each step is a new entry in your recovery journal. Here is how the story unfolds.
Call us at (857) 312-1697 or submit our online form. Our compassionate admissions coordinators are available to listen, answer your questions, and help you take the first step. No judgment, no pressure — just support and real answers about what comes next.
We handle the paperwork. Our team verifies your insurance benefits, including prior authorization when required, and explains your coverage in plain language so there are no surprises. Self-pay options are discussed if needed.
Meet with our clinical team for a comprehensive evaluation reviewed by licensed staff. Together we determine the best level of care for your unique situation — whether that is PHP, IOP, or outpatient treatment.
Visit our Salem, NH facility before committing. See the treatment spaces, meet the staff, walk the grounds. Getting comfortable with the environment where your healing will take place can ease the anxiety of starting something new.
Your coverage is confirmed and all costs reviewed transparently. We discuss any co-pays, self-pay options, or financial assistance through scholarship foundations — so you can focus entirely on recovery, not bills.
Complete your formal intake process. The Clinical Director assigns you a dedicated therapist and case manager who will be your primary support team. Complete orientation and a guided facility tour.
Begin your personalized treatment plan within 24-48 hours. You will meet with a nurse practitioner within the first 24 hours for medication evaluation. Join group therapy, individual sessions, and start writing a new story.
We work with most major insurance providers and offer flexible alternatives for those without coverage. Your recovery should not be limited by finances.
Flexible, affordable payment scales for those without insurance. We believe cost should never prevent you from getting help.
Scholarship foundations and financial assistance programs are available. Our team will help you explore every option.
Not sure about your coverage? Call (857) 312-1697 and we will verify your benefits for free — usually within minutes.
The answers you need, shared honestly — like a conversation around a campfire.
Simply call us at (857) 312-1697 or submit the insurance verification form on our website. Our admissions coordinator will walk you through every step from that very first conversation — no referral needed.
Most clients begin treatment within 24-48 hours of their initial call. We offer same-day admissions when possible because we know that when you are ready, timing matters.
No referral is needed. You can contact us directly. Our clinical team will conduct a comprehensive assessment to determine the appropriate level of care for your situation.
Bring a valid photo ID, your insurance card, a list of current medications, and comfortable clothing. We will provide everything else you need to get started.
Absolutely. Facility tours are welcome and encouraged. Seeing the space and meeting the staff can help ease anxiety about starting treatment. Call us to schedule a visit any time.
We offer flexible self-pay options on an affordable scale, and our team can connect you with scholarship foundations and financial assistance programs. Cost should never be a barrier to recovery.
You will meet your therapist and case manager, complete an orientation, tour the facility, and meet with a nurse practitioner within 24 hours. The first day is all about making you feel welcome and comfortable.
Yes. Our admissions team is experienced in helping families navigate these difficult conversations. We offer guidance, resources, and can help you create a supportive plan to encourage your loved one to seek help.
Yes. Trailhead is dually licensed in both New Hampshire and Massachusetts, so we can serve clients from both states. Our telehealth program also extends access to clients in other locations.
While Trailhead does not provide inpatient detox on-site, we coordinate closely with trusted detox facilities and can help arrange medically supervised detoxification before you begin outpatient treatment with us.
Your story is not over — it is just beginning a new chapter. Take the first step today.
Most clients begin treatment within 24-48 hours
