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Telehealth Services

Telehealth Addiction Treatment

All levels of care — PHP, IOP, and outpatient — delivered virtually through HIPAA-compliant video. Flexible hybrid options serving New Hampshire and Massachusetts from wherever you are.

All Levels Virtual
PHP / IOP / OP
HIPAA-Compliant
Secure Video Platform
NH + MA
Dual State Coverage
Hybrid Available
Virtual + In-Person
HIPAA-Compliant
NH + MA Licensed
JCAHO Accredited
Secure Video Platform
LGBTQ+ Inclusive
Field Reports

From the Logbook

"I never thought I could get real treatment from home. The telehealth sessions at Trailhead felt just as personal and connected as being there in person — and I didn't have to miss work."
Rachel M.
Telehealth Graduate
★★★★★
"Living in rural NH, getting to a treatment center daily was impossible. Telehealth changed everything — same therapists, same groups, same quality. Just from my living room."
James P.
Virtual IOP Graduate
★★★★★
"The hybrid option was perfect. Some days I logged in from home, other days I went in person. Having that flexibility made it possible to stay in treatment and keep my life together."
Amanda L.
Hybrid Program Alumni
★★★★★
Google Reviews — 5.0 Average
Virtual Programs

Expedition Log

Log Entry 01 — Virtual PHP

Full-Day Treatment, Anywhere

Our most intensive virtual option mirrors the in-person PHP experience. Full days of programming delivered through HIPAA-compliant video — group therapy, individual sessions, psychoeducation, and holistic practices like guided meditation and breathwork. All from wherever you feel safest.

Virtual PHP includes the same clinical rigor as in-person: daily DBT skills groups, weekly individual therapy with a licensed clinician, NP medication management via telehealth within 24 hours, and collaborative treatment planning tailored to your goals.

Virtual PHPHIPAA VideoDaily GroupsNP Telehealth
Log Entry 02 — Virtual IOP & OP

Flexible Intensity, Virtual Delivery

Virtual IOP runs 3 to 3.5 hours per session with morning, afternoon, or evening options — designed for working professionals and parents who need intensive support without disrupting their lives. Outpatient sessions provide ongoing therapy and check-ins as you build independence.

Every virtual level includes weekly individual therapy, evidence-based group work (CBT, DBT, ACT), medication management, and recovery pathway options — 12-Step, SMART Recovery, Dharma Recovery, or a blend that works for you.

Virtual IOPVirtual OPEvening SessionsFlexible Schedule
Log Entry 03 — The Technology

Secure & Seamless

All telehealth sessions run on a HIPAA-compliant video platform — encrypted end-to-end, accessible from any device with a camera and internet connection. No special software needed. Your clinical team walks you through setup before your first session.

Screen sharing for psychoeducation, virtual breakout rooms for small group work, secure messaging between sessions, and digital resources you can access anytime. The technology disappears — what remains is real, human connection.

HIPAA-CompliantEnd-to-End EncryptedAny DeviceSecure Messaging
Log Entry 04 — What's Included

Same Programming, Virtual Delivery

Virtual clients receive the same evidence-based programming as in-person participants: individual therapy, DBT/CBT/ACT skills groups, relapse prevention, psychoeducation, motivational groups, and family therapy via video. Medication management with our NP is conducted through secure telehealth visits.

Family therapy sessions, monthly family support groups, case management, and transition planning are all delivered virtually. Your treatment team, your recovery pathway, your alumni community — nothing is lost in the virtual format.

Individual TherapyGroup WorkFamily TherapyCase ManagementMAT
Log Entry 05 — Who It's For

Recovery Without Barriers

Telehealth is ideal for clients in remote areas without easy access to treatment, working professionals who can't take time off, parents and caregivers who need to be home, anyone with transportation challenges, and those who simply feel more comfortable in their own environment.

If you live in New Hampshire or Massachusetts, you're eligible for virtual treatment at Trailhead. The hybrid option lets you mix virtual and in-person days — attend from home when life demands it, come to the facility when you want that in-person connection.

Remote AccessWorking ProfessionalsCaregiversTransportationHybrid Option
Why Telehealth

The Field Manual

AdvantageWhat It Means for You
All Levels VirtualPHP, IOP, and outpatient programs available entirely through telehealth — same clinical rigor, virtual delivery.
HIPAA-CompliantEnd-to-end encrypted video platform protects your privacy and meets all federal healthcare security standards.
Hybrid FlexibilityMix virtual and in-person days based on your schedule — attend from home or come to the facility as needed.
No TransportationEliminate commute time, gas costs, and travel barriers — log in from anywhere with an internet connection.
Same TherapiesIndividual therapy, DBT, CBT, ACT, relapse prevention, and psychoeducation — identical programming delivered virtually.
Dual NH + MA CoverageLicensed in both New Hampshire and Massachusetts — virtual treatment for residents of either state.
Evening SessionsVirtual IOP evening track (6-9 PM, Mon-Thu) built for working professionals who need intensive support.
Virtual Medication MgmtNP consultations via secure telehealth for MAT and medication management — no in-person visit required.
Family Video SessionsFamily therapy and monthly support groups conducted via video — your loved ones participate from anywhere.
Treat from HomeStay in your own environment while receiving intensive care — comfort and familiarity support recovery.
Same Clinical TeamWork with the same licensed clinicians, therapists, and case managers as in-person clients — no separate staff.
By the Numbers

Summit Markers

All Levels
PHP / IOP / OP Virtual
2 States
NH + MA Coverage
Hybrid
Virtual + In-Person Mix
12:1
Counselor Caseloads
Virtual Platform

Your Virtual Basecamp

Join live group therapy sessions with your cohort through secure video. Interactive screen sharing, real-time discussion, and breakout rooms create the same collaborative environment as in-person groups.
Private one-on-one sessions with your assigned therapist via encrypted video. The same depth, the same continuity, the same therapeutic relationship — just through a screen instead of across a room.
Meet with our Nurse Practitioner through secure telehealth for MAT evaluations, medication adjustments, and ongoing monitoring. Prescriptions managed without an in-person visit.
Virtual breathwork, meditation, and yoga sessions led by trained facilitators. Create a calm space in your own home and practice grounding techniques in real time with your group.
Family therapy and monthly support groups conducted entirely via video. Your loved ones can participate from anywhere — no travel, no scheduling conflicts, just connection.
Between sessions, connect with your treatment team through HIPAA-compliant messaging. Share updates, ask questions, and access digital recovery resources anytime you need support.
Your Virtual Day

Setting Up Camp

Your telehealth journey starts with a virtual clinical assessment. Our team evaluates your history, goals, and needs through a secure video call. Within 24 hours, you meet with our NP via telehealth for medication evaluation. Your personalized treatment plan is built before your first group session.

Our tech support team walks you through the video platform setup — no special software needed, just a device with a camera and internet. You'll do a test call, meet your therapist virtually, and join your first group session within 24-48 hours of your initial call.

Engage in daily virtual programming — group therapy, individual sessions, DBT/CBT skills work, psychoeducation, and guided mindfulness. Your schedule flexes between morning, afternoon, or evening options. Family sessions and NP check-ins happen seamlessly through the same platform.

As you progress, your team coordinates step-down to virtual IOP, outpatient, or hybrid care. Case management, alumni enrollment, and external provider connections are all handled virtually. Your recovery community follows you — no matter where you are.

Getting Started

Start Telehealth in 24–48 Hours

T-4

Call & Verify Insurance

Call (857) 312-1697. Our admissions team verifies your telehealth coverage and answers every question — no judgment, no pressure. Most verifications take less than a minute.

T-3

Virtual Clinical Assessment

A comprehensive video evaluation by licensed clinicians determines the right virtual care level — PHP, IOP, or outpatient. Your personalized telehealth treatment plan is built around your goals and schedule.

T-2

Platform Setup & Orientation

Our team walks you through the HIPAA-compliant video platform, runs a test session, and introduces you to your therapist and case manager — all virtually. No special software or equipment needed.

T-1

Begin Virtual Treatment

Start telehealth sessions within 24-48 hours of your first call. Log in from home, join your first group, and begin building the skills that carry you forward. Your virtual basecamp is set.

Start Virtual Treatment Today

Recovery doesn't require a commute. Our telehealth team is ready to meet you wherever you are — one call starts everything.

Your Crew

Camp Counselors

[Clinical Director]

LCMHC, CCTP
Oversees all clinical operations and treatment planning. Brings years of experience in trauma-informed care and a deep commitment to evidence-based practice.

[Lead Therapist]

LADC, Master's Level
Over a decade of experience guiding individuals through recovery. Specializes in CBT, DBT, and relapse prevention with a compassionate, personalized approach.

[Case Manager]

5+ Years Behavioral Health
Your advocate for life beyond treatment — from employment support and housing to court paperwork and community resources. Five-plus years helping people rebuild.
Questions & Answers

Field FAQ

About Telehealth

Research consistently shows that telehealth addiction treatment produces outcomes comparable to in-person care. You receive the same evidence-based therapies, the same clinical team, and the same treatment protocols — delivered through secure video technology.

Any device with a camera, microphone, and internet connection — a laptop, tablet, or smartphone. No special software to install. Our team walks you through setup before your first session and provides tech support throughout treatment.

Yes. All telehealth sessions use a HIPAA-compliant, end-to-end encrypted video platform that meets federal healthcare security standards. Your privacy is protected at every step — same standards as any medical telehealth visit.

All levels — Partial Hospitalization (PHP), Intensive Outpatient (IOP), and standard Outpatient (OP) — are available virtually. You can also choose hybrid treatment, mixing virtual and in-person days based on your needs.

Absolutely. Our hybrid model lets you attend virtually some days and in-person others. You can adjust daily based on your schedule, transportation, health, or preference — with the same team either way.

Logistics & Coverage

Most insurance plans cover telehealth addiction treatment at the same rate as in-person care. We accept Anthem BCBS, Point 32 (Harvard Pilgrim + Tufts), Tricare, Uprise Health, and WellSense NH Medicaid. Call for a free verification.

Yes. Our Nurse Practitioner conducts medication evaluations and ongoing management through secure telehealth visits. MAT options including Suboxone, Vivitrol, and other FDA-approved medications can be prescribed and monitored virtually.

Trailhead is licensed in both New Hampshire and Massachusetts. If you reside in either state, you're eligible for our virtual programs. Dual-state licensing means broader access regardless of which side of the border you live on.

Yes. Individual family therapy sessions and monthly family support groups are conducted via video. Family members can participate from anywhere — no travel required. Groups cover codependency, family systems, and supporting recovery.

Most clients begin virtual treatment within 24-48 hours of their first call. The virtual assessment, platform setup, and orientation can all happen the same day. No waiting for an open slot — we meet you where you are, when you're ready.

Telehealth Insurance Coverage

Supply Check

Anthem BCBS Point 32 Health Tricare Uprise Health WellSense NH

Verify Your Coverage

Takes less than a minute. Completely confidential.

HIPAA protected. No obligation. Self-pay and financial assistance available.

Conditions Treated via Telehealth

Trail Register

Substance Use Disorders

Alcohol Addictionmost common
Opioid Use Disorderincl. fentanyl
Heroin Addiction
Cocaine & Stimulants
Benzodiazepine Abuse
Prescription Drug Abuse
Methamphetamine
Marijuana Dependency
Kratom & Synthetics
Polysubstance Useco-occurring

Mental Health Conditions

Depressionstandalone or co-occurring
Generalized Anxietystandalone or co-occurring
PTSD & Complex Trauma
Bipolar Disorder
Panic Disorders
OCD
Adjustment Disorder
Self-Harm Behaviors
Virtual Coverage — NH + MA

Telehealth Service Area

Trailhead Treatment Center
103 Stiles Rd, Suites 1 & 2
Salem, NH 03079

Phone: (857) 312-1697
Telehealth Hours: Mon-Thu 9am-9pm, Fri 9am-5pm
Hybrid In-Person: Available at Salem, NH facility
All of NH All of MA Salem NH (Hybrid) Nashua Manchester Concord Haverhill MA Lawrence MA Lowell MA Boston MA
Virtual coverage — All of New Hampshire + Massachusetts

Ready to Start Virtually?

Your virtual basecamp for recovery is one call away. HIPAA-compliant, flexible, and built around your life.

Call Now Verify Insurance