Brief 01
What programs does Trailhead offer?
We offer a full continuum of outpatient care: Partial Hospitalization (PHP), Intensive Outpatient (IOP) with daytime and evening tracks, Outpatient Program (OP), Medication-Assisted Treatment (MAT), Telehealth services, and an Alumni Program for ongoing support after treatment.
Brief 02
What conditions do you treat?
We treat substance use disorders (alcohol, opioids, cocaine, benzodiazepines, methamphetamine, and more) as well as co-occurring mental health conditions including anxiety, depression, PTSD, bipolar disorder, OCD, and other mental health challenges.
Brief 03
Do I need a substance use diagnosis to get treatment?
No. We offer a women's empowerment track within our programs — [additional specialized tracks TBD] for individuals who need treatment for depression, anxiety, PTSD, or other conditions without a substance use component. You do not need a substance use diagnosis to receive care at Trailhead.
Brief 04
How quickly can I get admitted?
Most clients begin treatment within 24-48 hours of their initial phone call. Our admissions team handles insurance verification, clinical assessment, and scheduling -- often on the same day you call.
Brief 05
What insurance do you accept?
We accept Blue Cross Blue Shield, Harvard Pilgrim, Tufts Health, and Medicaid. We also offer flexible self-pay options and potential scholarships.
Brief 06
Do you offer virtual treatment?
Yes. Virtual options may be available — [telehealth details TBD], and we offer hybrid options that combine in-person and virtual sessions. This flexibility ensures treatment works around your schedule and situation.
Brief 07
Can I work while in treatment?
Absolutely. Our Evening Track (6:00 – 9:00 PM, Mon–Thu) is specifically designed for working adults. We also offer a Daytime IOP track (9:00 AM – 12:30 PM, Mon–Fri) for additional flexibility.
Brief 08
What does a typical day look like?
A typical PHP day includes group therapy sessions (CBT, DBT, ACT), individual therapy, psychoeducation groups, lunch (provided for PHP clients), case management meetings, and wellness activities. IOP follows a similar structure in a condensed timeframe.
Brief 09
Do you provide medication management?
Yes. Our clinical team meets with every new client [timeline TBD] after admission for a comprehensive medication evaluation. MAT options include Vivitrol, Sublocade, Brixadi, and other evidence-based medications.
Brief 10
Is family involved in treatment?
Yes. We offer individual family therapy sessions and monthly family education groups via Zoom. These groups are open to any family member 18+ and cover topics like codependency, family systems, and substance use education. Family involvement is encouraged but not required.
Brief 11
What happens after treatment ends?
Clients step down through our continuum of care (PHP to IOP to OP) and then transition to our Alumni Program, which provides ongoing community, events, and support. We also coordinate referrals to external therapists and psychiatrists for continued care.
Brief 12
Where are you located?
We're at 103 Stiles Rd, Suites 1 & 2, Salem, NH 03079 -- just minutes off Route 93. We serve clients from throughout New Hampshire and Massachusetts, including Salem, Nashua, Manchester, Derry, Concord, and the greater Boston area.
