Starting treatment can feel overwhelming, but our admissions team is here to guide you through every step. Most clients begin within 24-48 hours of their first call.
From your first phone call to your first day of treatment, we make the process as smooth and stress-free as possible.
Call us at (857) 312-1697 or submit our online form. Our compassionate admissions team is available to listen, answer your questions, and help you take the first step. No judgment, no pressure — just support.
We handle the paperwork. Our team will verify your insurance benefits, including prior authorization (PA) when required, and explain your coverage in plain language so there are no surprises.
Meet with our clinical team for a comprehensive evaluation to determine the best level of care for your unique situation — whether that's PHP, IOP, or outpatient treatment.
While optional, we strongly encourage a visit to our Salem, NH facility. See the treatment spaces, meet the staff, and get comfortable with the environment where your healing will take place.
Your coverage is confirmed and all costs are reviewed transparently. We discuss any co-pays, self-pay options, or financial assistance so you can focus entirely on recovery.
Complete your formal intake process. You'll be assigned a dedicated therapist and case manager who will be your primary support team throughout your treatment journey.
Begin your personalized treatment plan within 24-48 hours. You'll meet with a nurse practitioner within the first 24 hours to ensure your medical needs are addressed from day one.
Simply call us at (857) 312-1697 or submit the insurance verification form on our website. Our admissions team will guide you through every step from that first conversation.
Most clients begin treatment within 24-48 hours of their initial call. We offer same-day admissions when possible because we know that when you're ready, timing matters.
No referral is needed. You can contact us directly. Our clinical team will conduct a comprehensive assessment to determine the appropriate level of care.
Bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records. Wear comfortable clothing. We'll provide everything else you need.
Absolutely. Facility tours are welcome and encouraged. Seeing the space and meeting the staff can help ease anxiety about starting treatment. Call us to schedule a visit.
We offer flexible self-pay options on an affordable scale, and our team can connect you with scholarship foundations and financial assistance programs. Cost should never be a barrier to recovery.
You'll meet your therapist and case manager, complete an orientation, meet with a nurse practitioner within 24 hours, and begin your personalized treatment plan. The first day is focused on making you feel welcome and comfortable.
Yes. Our admissions team is experienced in helping families navigate these difficult conversations. We offer guidance, resources, and can help you create a supportive plan to encourage your loved one to seek help.
Yes. Trailhead is dually licensed in both New Hampshire and Massachusetts, so we can serve clients from both states. Our telehealth program also extends access to clients in other locations.
While Trailhead does not provide inpatient detox on-site, we coordinate closely with trusted detox facilities and can help arrange medically supervised detoxification before you begin outpatient treatment with us.
Take the first step — our admissions team is ready to help.
Most clients begin treatment within 24-48 hours
